Accessibility and usability have been key elements considered in the development of this website, so we hope you can find, access and use the information you need. This website has been designed to meet the Australian Government standards, including those that relate to access for people with disabilities.

It is compliant with Web Content Accessibility Guidelines (WCAG) 2.0 which supports web accessibility to allow more accessible and usable web environments. This includes:

  • Use of Listen Function/ReadSpeaker
  • Changing the size of text
  • Use of a site map
  • Adequate colour contrast
  • Uses of descriptive links and images
  • Adaptable to different screen sizes, including mobile phones; and
  • Use of plain and simple language.

This website aims to conform to Double A of the Web Content Accessibility Guidelines version 2 (WCAG 2.0), developed by the World Wide Web Consortium (W3C).

This site has been developed to display adequately on all commonly used browsers. Special features have been included to enable effective operation by persons using accessibility hardware and/or software. The site is optimised for a 1200 pixel wide screen resolution but will scale appropriately to both higher and lower screen resolutions.

If there is information that you require and it is in a format you cannot access, or if you experience any other accessibility difficulties, please contact us.

Change the size of the text

To change the size of the text, you will need to change the text options and/or zoom settings in your web browser.

This can be done via settings within your browser’s View menu. The equivalent can also be achieved by holding down the Ctrl key (PC) or Cmd key (Mac) and pressing + or – to increase or decrease the zoom amount. To return to the default zoom level, hold down the Ctrl or Cmd key and press 0.

This website supports pinch-zooming when viewed within mobile and tablet devices.

Navigation using a screenreader

If you are using a screenreader program, there are a number of aids to help you find your way around the website.

Skip to main content

For people using screen readers each page has a link that says “skip to main content”. Following this link will skip over the page header and navigation menus to take you straight to the content of the page. The page header and navigation are repeated on every page so this avoids hearing them again and again.

Search and search options

You can search the web site by typing one or more keywords into the search input box at the top right of any web page.

Help with downloading documents and files

There are many documents and media files for download on this website. Here are a few tips about accessing those resources.

Some documents are available in a variety of formats

Some documents are published in more than one format. Web pages are made available in HTML where feasible.

This website has a  number of documents that cannot be provided in HTML format. Also, to assist users to download and share web content, some documents are available in Portable Document Format (PDF). We have taken steps to ensure where possible that alternate formats are available, commonly Microsoft Word Document format (Docx).

Some documents are also published in easy to read formats.

Help with accessing PDF files

To read PDF documents you need Adobe Acrobat Reader installed on your computer. Commonly this is already on your computer, installed with your web browser. But if you do not have Adobe Acrobat Reader you can download it for free from

Downloading documents

You can download documents and open them to read in your web browser or save them to your computer to read offline.

To read a downloadable document in your web browser simply click the link to the document.

To save a downloadable document right-click on the download (PC) or shift + click (Mac) and select the Save link or Save target option.

Plain and simple language

We have tried to write the information on this web site in plain and simple language so it is easy to understand for as many people as possible.

Any feedback on this website is most welcome so please contact us.